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Designing for all


Diverse ways to interact


When designing for a large audience, the aim is to avoid leaving anyone behind. This is why it’s important to address the varying levels of bandwidth and different communications tools people are comfortable with.








Examples

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Accomodate a diverse range of users with a diverse range of entry points. Here we’re accounted for mobile alerts, webapps, radio alerts, door notices, TV alerts, Google Maps to give access to the tool.  




Leveraging the current Facebook crisis features, we can direct users towards our official information and resources.  

We utilized Facebook as an entry point to direct users towards our official information and resources. 

This can also help connect users with others who are preparing for disasters.





Supporting research

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“Wide range of technology users; from high tech, to low tech, to no tech – There are diverse populations in communities; from people with no phones, to only having landlines or cell phones, to tech companies”

Public Alerting Service Design Project
Emergency Management BC
2018



“Multiple channels are used for messaging – As the mass notification messages do not reach everyone, Social Media and other channels are used by local authorities to amplify the mass notification messages.”

Public Alerting Service Design Project
Emergency Management BC
2018