Leveraging existing structures


Make better use of the alert


Most governments have alert message systems in place to notify a whole area via text message. This point of contact can be leveraged to provide active resources.








Examples

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An alert you can respond to


An alert message that provides more details about how to evacuate in the form of concise steps and gives access to further information in the form of links. It also acts as a bot that responds to messages and will orient people towards the right resources or answer their questions.




Supporting research

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“Large populations of people who can't enact recommended actions for themselves due to age, disability or other special need – In many communities there is a large population of people who can't enact recommended actions for themselves and require assistance to do so. It is hard for them to get out on their own and sometimes won’t leave in the event of an emergency.”

Emergency Management BC, Public Alerting Service Design Project, 2018